Terms and Conditions

DronfieldCBT4U Terms and conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING www.dronfieldcbt4u.com OR ANY SERVICES PROVIDED BY DronfieldCBT4U

These terms of use set out the terms of use for our website www.dronfieldcbt4u.com and the services provided by DronfieldCBT4U. Use of our sites includes accessing, browsing, or receiving services through our sites.

These terms apply to your use of these sites and the services you can purchase from DronfieldCBT4U so please read carefully and print off a copy for future reference before you use the website or services provided. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our sites or services.

About DronfieldCBT4U

www.dronfieldcbt4u.com are sites operated by DronfieldCBT4U. The registered office for DronfieldCBT4U is Studio 4, Riverside Studios, Mill Lane, Dronfield. S18 2XL, although we do not trade exclusively from this address.

About Our Therapists

All of our therapists are regulated by their respective professional regulatory bodies. You will be issued with a therapeutic contract between you and your therapist prior to receiving any paid service from DronfieldCBT4U.

Therapeutic Approaches used:

  • CBT (Cognitive Behavioural Therapy)
  • Eye Movement Desensitisation and Reprocessing Face to face appointments only)

Main Client Groups:

  • Adults
  • Individuals

Working Modes:                                                                                                                           

  • Short-Term, Face to face
  • Long-Term Face to face

Qualifications:

All of our Therapists have a Post Graduate Diploma in Cognitive Behavioural Therapy.We employ individual Therapists who also have at least one of the additional qualifications:

  • BHSc (Hons) Occupational Therapy
  • Post Graduate Diploma in Drug and Alcohol Dependency
  • Post Graduate Certificate in Leadership and Management
  • Eye Movement Desensitisation and Reprocessing Practitioner

Professional Regulation

All our Psychotherapists are all regulated by one or more of the following regulators:

  • The British Association for Behavioural and Cognitive Psychotherapies
  • The Health and Care Professions Council

 

Compliments, Comments or Complaints

Any compliment, comment or complaint should be raised with the therapist in the first instance or by contacting info@dronfieldcbt4u.com If necessary, serious concerns relating to the professional conduct of an individual Therapist can be escalated to the Therapist’s respective member organisation. You can find the details of the organisation in your therapy contract.

Websites

Changes to our websites

We may update or change the content at any time. Any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

Although we endeavour to ensure that our sites, or any content on them, will be free from errors or omissions, we are unable guarantee this.

Accessing our sites

Access to our sites is made available free of charge. Services provided by DronfieldCBT4U such as assessment and treatment are charged for.

We do not guarantee that our site, or any content on them, will always be available or be uninterrupted. Access to our sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our sites without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period except in relation to pre-arranged and purchased therapy services. In these circumstances we will attempt to arrange an alternative appointment. In the event that a mutually agreeable consultation cannot be arranged our liability will be limited to the sums paid in advance in respect of the therapy appointment.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Website Content

The free content on our sites is intended for general information only. It is not intended as a tool for diagnosis. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the free content on our sites.

Although we make reasonable efforts to update the information on our sites, we make no guarantees, whether express or implied, that the content on our sites are accurate, complete or up-to-date.

Links to External Websites

We assume no responsibility for the content of websites links  www.dronfieldcbt4u.com. Such links should not be interpreted as endorsement by DronfieldCBT4U and we will not be liable for any loss or damage that may arise from your use of them.

Linking to our site

You may only link to www.dronfieldcbt4u.com in a fair and legal way that does not damage our reputation or take advantage of it.

You must not suggest that any form of association, approval or endorsement from DronfieldCBT4U exists without our prior consent.

Links to  www.dronfieldcbt4u.com must navigate users directly to the home page.

We reserve the right to withdraw linking permission without notice.

Requests to make use of the content of www.dronfieldcbt4u.com in other ways than outlined above should be directed to info@dronfieldcbt4u.com for consideration of approval.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for your information technology, computer programmes and platform in order to access our site and should use your own virus protection software.

You must not intentionally misuse our site by introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our site is stored or any server, computer or database connected to our site. You must not commit a criminal offence under the Computer Misuse Act 1990 in relation to the use of www.dronfieldcbt4u.com . We will report any such breaches of this act to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Cookies

Please refer to the cookie policy, which can be accessed from the home page.

You can set your browser so it does not accept cookies.  For further information please visit the websites www.aboutcookies.org or www.allaboutcookies.org.

Prohibited use of www.dronfieldcbt4u.com

You may only use this site only for lawful purposes.  You may not reproduce, duplicate, copy or re-sell any part of www.dronfieldcbt4u.com

Privacy

We are committed to protecting the personal information that you provide to us and recognise the importance of being clear about how we intend to use it.

Please refer to the privacy policy, which can be accessed from the home page.

General Data Protection Regulations (2018)

Some of the information you provide to us is considered sensitive personal data as defined under the General Data Protection Regulations. We have a duty to handle your personal information that is compliant with the General Data Protection Regulations.

Marketing

We would like to contact our customers for marketing purposes, and promote new services to you.  We will obtain consent from you before marketing to you.

Payments, refunds and cancellations.

  • All payments must be made prior to receipt of the service provided by DronfieldCBT4U
  • Please refer to the rates section of the website for information about cancellation fees.

What you can expect from us

  • When we take your card details we will keep these safe, in compliance with the General Data Protection Regluations (2018).
  • We will provide a receipt, if requested, with your unique reference on.
  • If you cancel your treatment before it commences, we will destroy any saved card or other payment details.

Refunds

We will refund any payment taken in respect of the excess within 5 working days and we will re-credit the same card that we took the original payment from. We will provide a proof document with your unique reference on via email to you at the email address you have registered with us.

 

 

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